HP 4 year Priority Access Plus Service for PCs (1000+ seats)

HP 4 year Priority Access Plus Service for PCs (1000+ seats). Service time (hours x days): 9x5
Manufacturer: HP
SKU: 7467930
Manufacturer part number: U9DM1E
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HP Priority Access Plus Service provides all features of HP Priority Access Service – such as direct access to highly skilled remote support agents and a globally consistent experience available in over 60 countries and more than 20 languages. Then it goes beyond by providing an assigned remote point of contact to manage your support needs and delivers reporting on a quarterly basis.[1]

 

  • Technical support design for IT
  • Global experience
  • Direct access to highly skilled remote support agents
  • Online case management tools
  • Assigned support contact
HP Priority Access Plus Service provides all features of HP Priority Access Service – such as direct access to highly skilled remote support agents and a globally consistent experience available in over 60 countries and more than 20 languages. Then it goes beyond by providing an assigned remote point of contact to manage your support needs and delivers reporting on a quarterly basis.[1]

 

  • Technical support design for IT
  • Global experience
  • Direct access to highly skilled remote support agents
  • Online case management tools
  • Assigned support contact
Products specifications
Attribute nameAttribute value
Response TimeNext available agent
HP segmentBusiness
Place of serviceRemote
Warranty coverageIn warranty
Coverage detailsStandard workdays - 9 hours
Duration4 years
Service methodPhone
Additional informationCovers 1000+ seats
Care Pack typeElectronic
Coverage period48 month(s)
Warranty typeS
Features
Service time (hours x days)9x5
License
License term in years4 year(s)
Supplier features
Support typePriority support
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Products specifications
Attribute nameAttribute value
Response TimeNext available agent
HP segmentBusiness
Place of serviceRemote
Warranty coverageIn warranty
Coverage detailsStandard workdays - 9 hours
Duration4 years
Service methodPhone
Additional informationCovers 1000+ seats
Care Pack typeElectronic
Coverage period48 month(s)
Warranty typeS
Features
Service time (hours x days)9x5
License
License term in years4 year(s)
Supplier features
Support typePriority support