HP 4 year NBD Hardware Support w/DMR/Maint Kit Repl for DesignJetXL 3600MFP (AMS-3 yr warranty)

When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Hardware Next Business Day^[1] Onsite Service with Defective Media Retention, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support available the next day, help is there when you need it—so you can get back to work. Preventive Maintenance Kit Replacement service are included in defined times.

• Remote problem diagnosis and support
• Next business day^[1] onsite hardware support
• Replacement parts and materials included
• Formal escalation procedures and management
• Access to electronic support information and tools
• HP remote system access and support
• Replacement of Preventive Maintenance Kits